homeSUPPORTCERTIFICATIONSQuality & Environmetal Policies
QUALITY POLICY

The compliance with the company's commitments to its customers and the continuous increase of their satisfaction are the first and main aim of all the actions of the Administration and all staff of PAGOUNI SA. The Company's policy is summarized in the phrase:

" the success of your project is our responsibility "

In order to achieve its main purpose, the company has established a Quality Management System in accordance with EN ISO 9001: 2015, adapted to its business environment and taking into account interested parties. The implementation of this System covers all activities of design, production and trade of metal construction products and is the basis of operation of the company. Achieving the stated level of quality is the ultimate result of the overall effort of the Administration and the staff involved. Everyone tries to avoid, identify and report mistakes and their possible causes directly and, within their jurisdiction and authority, to prevent their occurrence and take the necessary action to eradicate them. At the same time, everyone is encouraged to identify any malfunctions and to suggest actions to improve the company's overall performance.

The Administration is commited to provide all the necessary resources (appropriate equipment, materials and personnel) for the proper and effective implementation of the Quality Management System and to ensure compliance with applicable legislation. All staff are aware of the Quality Policy and are properly trained in all aspects of the Quality Management System related to their position.

The Administration establishes and monitors the achievement of specific quality objectives and continually reviews the relevance of Quality Policy. In addition, it does not take any decision and does not take any action if the the quality of the company's products and services is not ensured.

ENIRONMENTAL POLICY

The company is committed to continuously improving its environmental performance with the aim of reducing environmental impact by ensuring environmental product and service control.

In order to achieve its environmental objectives, the company has established an Environmental Management System in accordance with EN ISO 14001: 2015, adapted to its business environment and taking into account interested parties. The implementation of this System covers all the activities of the company.

Achieving the company's environmental objectives includes:

• Prevention of pollution - avoiding accidents
• Recycling - reuse of materials where feasible
Protection of the Environment in all activities of the company
Implementation of an environmental performance assessment system and targets
Determination of environmental aspects for all processes of the company
Compliance with regulatory and environmental legislation
Participation of interested parties in the definition of new environmental objectives
Reducing environmental impacts on lifecycle and disposal

The Administration is committed to the proper and effective implementation of the Environmental Management System and to compliance with applicable environmental legislation. All staff are aware of the Environmental Policy and are properly trained for all environmental aspects and impacts related to their work.

The Administration establishes and monitors the achievement of specific environmental objectives and continually reviews the relevance of Environmental Policy. In addition, it promotes environmental awareness and protects the environment by encouraging interested parties.